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How Technology Alienates Everyone - Regardless Of Age

By Carolyn Wilson-Nash and Julie Tinson writing for The Conversation

There have recently been reports that cashless payment systems for car parking in the UK are seeing older drivers unfairly hit with fines. This has led to calls for the government to intervene. But older people are not the only ones who feel shut out by new technology. For example, research shows vulnerable people, such as those with disabilities, are also disengaging with e-services and being “locked out” of society. When it comes to booking a holiday, there is a decreasing number of in-person travel agents. This limits the social support to make the best choice, which is particularly important for those with specific needs such as people with health issues.

Read the full article at The Conversation